Cancellation Policy
At Flitezy, we aim to keep our cancellation process transparent and easy to understand. All flight cancellations are governed by the policies of the respective airlines and travel partners.
Flight Cancellations
Cancellations requested by customers are subject to airline-specific rules and fare conditions. Cancellation charges, if applicable, are determined by the airline and may vary depending on the ticket type, route, and time of cancellation.
How to Cancel
To request a cancellation, users must log in to their Flitezy account or contact our customer support team with valid booking details. Cancellation requests will be processed only after verification.
Refund Processing
If a ticket is eligible for a refund, the applicable amount will be processed after deducting airline charges, service fees, and taxes as per airline policy. Refunds are typically credited to the original payment method within the timeframe specified by the airline.
Non-Refundable Tickets
Certain promotional or discounted fares may be non-refundable. In such cases, only applicable government taxes may be refundable, subject to airline rules.
Schedule Changes & Airline Cancellations
If a flight is canceled or rescheduled by the airline, refunds or alternative options will be offered according to the airline’s policy.
Service Fees
Flitezy may charge a nominal service fee for processing cancellations, which is non-refundable.
Policy Updates
Flitezy reserves the right to update this Cancellation Policy at any time without prior notice.
Contact Us
For assistance with cancellations or related queries, please contact our support team through the Flitezy website.